Privacy Policy

Last updated: 08/02/2026

At Ember & Shore Ltd, we are committed to protecting your privacy and handling your personal data with transparency. This policy explains how we collect, use, and protect your information in compliance with the UK GDPR and the Data Protection Act 2018.

1. Data Controller

Ember & Shore Ltd is the data controller responsible for your personal data. We are registered with the Information Commissioner’s Office (ICO) under registration number ZC071696 .

2. The Data We Collect

We may collect and process the following information provided by you through our website forms or direct communication:

Identity Data: Name, title.

Contact Data: Email address, telephone number.

Property Data: Address, postcode, and property specifications (e.g., number of bedrooms).

Technical Data: IP address and browser type (collected via cookies).

3. How We Use Your Data

We only use your data when the law allows us to. Most commonly, we use it to:

Provide the revenue assessments or management quotes you requested.

Communicate with you regarding our services.

Comply with legal or regulatory obligations (such as the requirements of the Property Redress Scheme).

4. Data Sharing

We do not sell your personal data. We may share your information with trusted third-party service providers (such as website hosting or email platforms) only to the extent necessary to operate our business and serve you.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

6. Your Legal RightsUnder the UK GDPR, you have the right to access, correct, or erase your personal data. You also have the right to object to or restrict the processing of your data. To exercise these rights, please contact us at hello@emberandshore.co.uk.

7. Complaints

If you have a concern about our data practices, you have the right to make a complaint at any time to the ICO (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us first.